OUR PROCESS

WHY DO I NEED AN INSPECTION?

Keeping your building watertight is essential to protect your property, employees, and visitors all in concert with regular business operations.

Every industrial roof has a lifecycle, and there is a point where it just makes sense to stop trying to repair it… and replace it. From manufacturing facilities to retail and commercial buildings, the industrial roofing specialists at Green Improvements offer sound solutions tailored to meet your company’s specific roofing and building envelope needs and budget.

Not everyone knows what their commercial roof looks like or how it's functioning, often leaving facility personnel to rely on the tell-tale signs to know what's going on up there when quite frequently, the damage has already been done.

The result of an unidentified leak leads to the potential for minor to significant damage to your assets, inventory and property. If left unchecked, not only do you run the risk of additional property damage, but the potential for safety hazards and increased risk of liability from personal injury increase as well.

As part of our process, you receive a no-obligation, in-depth report on the condition of your roof at the time of walk through. These detailed reports include images and a professional opinion, based on prior experience, and extensive training on the science of buildings and inspections.

INITIAL WALKTHROUGH

A sales specialist will meet with you to determine your detailed needs, goals, desires, and future plans regarding the facility. The discussion is followed with a thorough roof inspection (inside & outside) along with taking core samples in-order-to reveal/define all applicable options and systems for your specific roof.

PROPOSAL PREPARATION

Green Improvements will next generate a detailed proposal, typically within 24-48 hours . This will include a compilation and analysis of all the data collected during the roof inspection. A drawing of prints and graphs to provide you, the client, with clarity of the roofing details being proposed. It will also include the preparation of a written proposal with the detailed scope of work and any miscellaneous project notes

DELIVERY OF PROPOSAL

Proposals are delivered to you, per your preferred method of receiving, all completed within 48 hours after initial site walkthrough. The options include a sit-down meeting to discuss and review proposal, which is brought to you in a neatly prepared and easy to navigate 3-ring binder. It will also be emailed to you in a PDF format.

FOLLOW UP

A commitment to relationships and clarity of Scope Of Work, demands a follow up to answer any questions, discuss any changes you might have identified and to determine the urgency for your project for planning and scheduling purposes.

If your project is not of immediate urgency, then you will be asked to identify your preferences for ongoing follow up.

Frequency Method

Weekly, Monthly, Annually, Not At All
Phone Call, Text message, Email, Snail Mail

CONTRACT SIGNING & SCHEDULING

For projects which are planned for completion in the following six months, we ask for a signed Letter Of Intent with a 2% non-refundable deposit to hold your place on the calendar. When the project is ready to launch, your sale specialist will discuss, and achieve agreement on payment terms.

The final contract will be signed, the agreed upon down payment will be collected, and scheduling will commence upon return to the office. You will be provided with a tentative start and completion date, weather cooperating of course.

Green Improvements will provide insurance certification, obtain and post the building permit, perform a site review to establish a staging area, conduct a risk assessment, and discuss final plans with your on-site supervisor, prior to the start of work.

PROJECT PERFORMANCE

Safety is critical for those on the roof and on the ground. We provide a risk assessment review to determine potential safety concern around the work environment and to take corrective action “pre-job”. Project staging allows for equipment and materials to be located for convenience of the crew without interfering with the operation of the facility.

Regular communication will be maintained and progress reports with photos provided, via email, at the end of every week. An individual will need to be identified and phone/email info collected for this purpose. Upon completion, the crew will provide impeccable clean-up and safety tear-down.

FINAL INSPECTIONS & DOCUMENT DELIVERY

Green Improvements believes a final inspection and walkthrough to be a critical part of our Customer Satisfaction Program. This walkthrough is conducted by/with your Sales Specialist (with or without client representative present). This allows for one-on-one time to review the final work product, share comments, and discuss any additional work you may have coming up.

You will receive final documentation and photos, deliver via email within a matter of days. The documents will include, but are not limited to the below.

Warranty Documents
Final Payment Invoices
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