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PPC Industrial
At Green Improvements, we are the leading commercial and industrial roofing contractor serving Northern Indiana and Southern Michigan. We specialize in flat roof coatings, spray-foam membrane roof coatings, and metal roof restoration and coating.
We strive to create five-star satisfaction for our customers by providing superior products, elite customer service and superior workmanship in a timely and professional manner.
MARY C
If you are short on time and want a one-word description of Green Improvements, it's AWESOME!
CHRISTIAN R
Great company filled with great people! Customer service is top notch. Would highly recommend!
LIN V
I know Ben to be a highly ethical, disciplined businessman who delivers on his promises.
KAREN P
Ben and Green Improvements have been fantastic to work with. I highly recommend them!
Commercial roofing systems are vital for safeguarding large-scale facilities such as manufacturing plants, warehouses, and retail centers from weather-related damage. At Green Improvements, we specialize in comprehensive commercial roofing services, including inspections, repairs, replacements, and energy-efficient upgrades. Our customized commercial roofing solutions are tailored to meet the unique needs of your facility, ensuring long-lasting protection and enhanced efficiency.
Learn More About Our Process
INITIAL WALKTHROUGH
A sales specialist will meet with you to determine your detailed needs, goals, desires, and future plans regarding the facility. The discussion is followed with a thorough roof inspection (inside & outside) along with taking core samples in-order-to reveal/define all applicable options and systems for your specific roof.
DELIVERY OF PROPOSAL
Proposals are delivered to you, per your preferred method of receiving, all completed within 48 hours after initial site walkthrough. The options include a sit-down meeting to discuss and review proposal, which is brought to you in a neatly prepared and easy to navigate 3-ring binder. It will also be emailed to you in a PDF format.
FOLLOW UP
A commitment to relationships and clarity of Scope Of Work, demands a follow up to answer any questions, discuss any changes you might have identified and to determine the urgency for your project for planning and scheduling purposes.
If your project is not of immediate urgency, then you will be asked to identify your preferences for ongoing follow up.
Frequency Method
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Weekly, Monthly, Annually, Not At All
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Phone Call, Text message, Email, Snail Mail
CONTRACT SIGNING & SCHEDULING
For projects which are planned for completion in the following six months, we ask for a signed Letter Of Intent with a 2% non-refundable deposit to hold your place on the calendar. When the project is ready to launch, your sale specialist will discuss, and achieve agreement on payment terms.
The final contract will be signed, the agreed upon down payment will be collected, and scheduling will commence upon return to the office. You will be provided with a tentative start and completion date, weather cooperating of course.
Green Improvements will provide insurance certification, obtain and post the building permit, perform a site review to establish a staging area, conduct a risk assessment, and discuss final plans with your on-site supervisor, prior to the start of work.
PROJECT PERFORMANCE
Safety is critical for those on the roof and on the ground. We provide a risk assessment review to determine potential safety concern around the work environment and to take corrective action “pre-job”. Project staging allows for equipment and materials to be located for convenience of the crew without interfering with the operation of the facility.
Regular communication will be maintained and progress reports with photos provided, via email, at the end of every week. An individual will need to be identified and phone/email info collected for this purpose. Upon completion, the crew will provide impeccable clean-up and safety tear-down.
FINAL INSPECTIONS & DOCUMENT DELIVERY
Green Improvements believes a final inspection and walkthrough to be a critical part of our Customer Satisfaction Program. This walkthrough is conducted by/with your Sales Specialist (with or without client representative present). This allows for one-on-one time to review the final work product, share comments, and discuss any additional work you may have coming up.
You will receive final documentation and photos, deliver via email within a matter of days. The documents will include, but are not limited to the below.
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Warranty Documents
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Final Payment Invoices
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